/// RETURN POLICY - All Rockfire sports Products are backed by Manufacture Limited Lifetime Warranty. We are committed to 100% customer satisfaction. We will repair or replace product at no charge to you, if it becomes damaged or is defective. If we determine that your product cannot be repaired to our standard of high quality working condition, we will replace it with a brand new product. The Rockfire Sports Warranty does not cover deliberately or cosmetically damaged products ,Rockfire Sports is not obligated to replace products that are lost, stolen, or misplaced. /// RETURN PROCEDURE - It doesn’t matter how it happened or where it was purchased. You can count on our Lifetime Warranty for all Rockfire Sports products. To make a return, please take the following steps: 1. Before returning any product, please submit a Return Request at www.rockfiresports.com/returns 2. Place the product, a printed copy of your Return Request confirmation email, and your receipt or this warranty card in an appropriate box for shipping. 3. Prepay the shipping charges and ship by mail, UPS, or other parcel service, the product to us. We recommend that you insure your package/ product and obtain tracking information in case the package is lost in transit. Rockfire Sports Return Policy shall not apply (and Rockfire shall have no obligations under the Return Policy) unless we physically receive your product. 4. Send the shipment to the following address: Rockfire sports Inc ATTN: Returns Department 1560 Commerce St Ste G, Corona CA 92878